Do you have any remaining funds on your cashless wristbands? 💰 Read more about how to get your money back below!
I WANT TO RETURN MY MONEY FROM THE FESTIVAL
1. WRISTBAND REGISTRATION
Register your wristband here: https://letitroll.pay.intellifest.com/. Registration of your wristband is necessary for refund.
A) I was recharging online with my smartphone - Your money will be refunded automatically to your account (1BLT refund fee). Please note: If you used online top up and top up on the site, it is necessary to fill out refund form. The amount that was topped up online will be returned automatically, the amount topped up on the top up stand will be returned based on the refund form.
B) Recharging at TOP-UP stations - we'll help you get your money back in the next steps.
- Prepare your bracelet with unique numbers found on the back of the chip
- Sign up with email and password (max. 16 characters) at https://letitroll.pay.intellifest.com/ (last year login cannot be used)
- Register your bracelet with a 16-digit number on the back of the chip
- Fill out the refund form and submit
- Your money will be refunded to you within 1 month from submitting your refund form. Please note that in case of incorrectly entered data, the refund time is extended.
- The visitor is responsible for providing true information. In case of re-sending the payment or in case of requesting a refund after expiry of the refund period, a one-time fee of 2 Bolts will be charged (please, pay attention to the correctness of the entered data and their timely sending in your own interest)
- Don't throw away your chip bracelet after the festival and don't give it to anyone if you still have money left on it.
WHEN WHEN DO I SEND THE REFUND FORM?
The refund form will be possible to send from Sunday, August 4, 2019 at 12:00 until September 9, 2019 at 00:00
Do you need help? Contact us - email@example.com