FAQs

FAQs

What is the minimum age for Let It Roll?

Our festival is for visitors of 15+ years of age. Of course rules of no cigarettes and alcohol applies for under 18s, but other than that they are more than welcome in Let It Roll.


TICKETS

Can I buy festival tickets as a gift?

You can buy tickets as a festival gift. Just fill in the lucky person’s name in the Visitor name section during the buying process.

In case I can’t attend the event is it possible to refund the tickets?

Yes, that is possible. For refunds or name change, please, contact Goout directly at info@goout.cz. Please include your request, full name and order details. A refund fee of 7€ needs to be paid.

Can I also refund Let It Roll Winter + Summer Combo tickets?

Yes, but there is an important rule that comes with it. You can refund your ticket either before the Let It Roll Winter event. Tickets can be refunded 14 days before the festival at the latest.

Can I refund my tickets even a week before the festival?

No, you can refund your tickets 14 days before the festival at the latest.

Can I change the name on the ticket?

Yes, you can, but only the owner of the ticket can do it. It’s the same process as with refunds – please contact Goout directly at info@goout.cz. A fee of 7 € needs to be paid. You will get all the information from Goout. You can't change the name on your Combo ticket at all.

I paid for all my tickets but I haven’t received them?

Check your spam folder first. If your tickets are not there, please contact Goout at info@goout.cz. They will help you with that.


FESTIVAL VENUE

Will there be a shuttle bus going around Prague?

No, there won't be. The venue is easily accessible by public transport. You can get there also very cheap with an Uber or Taxify.

Can I pay in Euros at Let It Roll Winter?

Let It Roll Winter is a cashless festival where you can pay only with your wristband. Since Let It Roll is cashless you will be able to pay in cash only at the festival entry (EUR will be accepted) and the Let It Roll Winter official merchandise tent.

What are the prices at Let It Roll Winter?

At the meal stands and at the bars, you will be able to purchase drinks for the average price of 1-1,5 Bolts and meals for 2-3 Bolts.

Can I bring my camera to the venue?

Cameras are allowed in the venue but using photo or video output for commercial purposes  is forbidden and must be discussed with the festival promoters. For further information please contact us at info@letitroll.eu.

Will it be possible to store my valuables and coats?

Every year you can store your valuables and luggage to ensure their safety. There will be a cloakroom and smaller locker boxes with a key for your valuables for a small fee. You can use them during the whole night. To be sure that there are still locker boxes available, you should arrive early.


OTHER

Will there be a DJ contest at the Let It Roll Winter?

You can find all contest on our website and official Facebook page. We will announce everything there when the time comes.

How do you choose the artists who play at the festival?

The artists are always chosen based on negotiation with their agents. In many cases, they are even booked one year ahead and it is sometimes complicated to build the right line up because of availability. However, we always choose by visitors’ and our own passion for the genre combined to built unique line-up each year.